January 23, 2015

Making sure you’re happy

We’re obsessed with refining and improving every little service and process, daily.

For that, we need your help!

Our customer feedback team looks carefully into every single comment from our clients, so next time we ask you a few questions you know we take them seriously. And thank you in advance!
Side by side with the feedback team we have the TNS quality monitoring team. These guys analyse each spa continuously, making sure it’s always the very finest we can offer, without dropping in quality. Ever (yes, we’re that demanding of ourselves).

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